Terms of use

Last updated: 2 May 2026.

What this is

The IMPT AI Swarm is a free chat assistant that helps you find hotels across IMPT's booking platform. It is offered "as is", with no warranty of fitness for a particular purpose. The actual booking, payment, and customer-service experience happens on app.impt.io and is governed by that platform's own terms.

Hotel availability and price

Prices and availability shown by the chat are pulled live from our supplier feed. They can change between the moment of search and the moment you check out. The displayed price is the standard hotel rate; IMPT does not mark up the room. Final price, taxes, and fees are confirmed at checkout on app.impt.io.

Carbon offset

For every booking that completes on app.impt.io, IMPT retires 1 tonne of verified CO₂ on-chain. The cost of the offset is paid by IMPT from booking commission. The traveller does not pay extra. The on-chain receipt is available in your IMPT account.

Acceptable use

• Don't use the chat to abuse, harass, or impersonate others.
• Don't try to extract personal data of other users (you can't — but don't try).
• Don't scrape or replay the chat at industrial scale. Reasonable conversational use is fine; scripted abuse will be rate-limited and may be blocked.

No advice

The chat is an assistant, not a professional adviser. It can be wrong, especially about visa rules, vaccine requirements, weather, and local laws. Verify anything that matters with the official source.

Liability

To the maximum extent allowed by law, IMPT is not liable for indirect or consequential losses arising from your use of swarm.impt.io. Bookings made on app.impt.io are governed by app.impt.io's terms.

Governing law

These terms are governed by the laws of Ireland. Disputes will be heard in the Irish courts.

Contact

Questions? [email protected] · The Old Museum, Parnell Street, Clonmel, Co. Tipperary, E91 K227, Ireland.