The agents
The IMPT AI Swarm is built as eight cooperating agents, each tuned for a specific job. You only ever see one chat — but underneath, the right specialist picks up the right job, and they hand off to each other in real time.
The default agent. Searches IMPT's inventory of 1.7M hotels in 195 countries. Understands neighbourhoods, landmarks, school-holiday peaks, and the difference between "downtown Bangkok" and "Sukhumvit". Handles currency, child ages, and budget ranges.
Sanity-checks travel dates against flight feasibility — same-day arrivals, red-eye risks, multi-stop trips. Flags impossible itineraries before you book a hotel that depends on a flight that doesn't exist.
Handles "book this stay as a gift" — honeymoons, anniversaries, thank-you trips. Manages recipient details and delivery without polluting the giver's own profile, dates or preferences.
Local-market specialist. Knows price norms, peak seasons, neighbourhood reputation, public-holiday closures, cultural quirks. The agent that stops you booking a "5-star at $80/night" trap.
For IMPT franchise partners — agents, resellers, travel agencies. Handles enquiries, routes them to contracts, and hands off to a human relationship manager when the deal is ready.
Writes tailored proposals for hotel groups, DMOs and corporate travel buyers. Pulls from IMPT's product library, the carbon mechanic, and the swarm's own capabilities to build a pitch in minutes.
Surfaces ops and impact metrics: bookings, revenue, offset retired, top destinations. Built for partners and travel managers who need to report up — auditable, on-chain, no greenwash.
Decides where to send you. Traveller? app.impt.io. Hotel partner? partners.impt.io. Corporate? Travel managers' portal. Franchise? Franchise intake. One swarm, four front doors — never the wrong one.
Open the chat and tell it where you'd like to go. The 8 agents take it from there.